Legal information.

Legal documents

• Terms of ServiceTerms and ConditionsUpdated 18 July 2026 · PDF available
• Privacy PolicyPrivacy PolicyUpdated 18 July 2026 · PDF available
• Cookie PolicyCookie PolicyUpdated 24 July 2026
• Refund PolicyRefund PolicyUpdated 18 July 2026 · PDF available
• Medical DisclaimerAviso MédicoUpdated 24 July 2026
• Complaints ProcedureComplaints ProcedureUpdated 18 July 2026 · PDF available

Company information

Regulator

Conselho Federal de Medicina

Data protection

Applicable law

LGPD

Regulators and oversight

• Medical regulator
• Data protection authority
• Conselho Federal de Medicina

Regulatory & professional authorities

Official bodies governing Brazil medical practice, data protection and consumer rights. You can verify our registrations directly with each authority.

• Conselho Federal de Medicina (CFM)Telemedicina regulamentada pela Resolução CFM nº 2.314/2022.
• Conselho Regional de Medicina (CRM)Todos os médicos registados no seu CRM regional.
• Autoridade Nacional de Proteção de Dados (ANPD)Conformidade com a LGPD (Lei nº 13.709/2018).