For a sudden or serious deterioration, call 155 or 112. An online consultation is not an emergency service.
What an English-speaking online doctor can assess
The doctor will review your symptoms, medical history, current medicines and any records you provide. They will explain whether remote advice is appropriate or an in-person examination is needed.
Prescriptions and medical documents
An ePrescription, sick note or referral may be issued only when clinically appropriate and permitted after remote assessment. Booking a consultation does not guarantee medicine, a document or a particular outcome.
Appointments
Current appointment times and the scheduled consultation length are shown in the booking calendar. Availability can change.
Sources: NCEZ telemedicine guidance and NZIP emergency medical service guidance.




