What to Expect From Your Consultation
Every consultation is carried out by encrypted video call and follows the same clinical standards as an in-person appointment. Your doctor will:
- Take a full clinical history and review your current symptoms
- Carry out a structured clinical assessment remotely
- Clearly explain the findings and propose an appropriate management plan, when clinically indicated
- Advise on next steps — including whether in-person assessment, specialist referral, or further tests are needed
- Issue relevant clinical documentation, at the doctor's professional discretion
Situations Commonly Assessed
Our consultation is suitable for a wide range of acute complaints, including:
Respiratory and ENT
- Colds, flu, sinusitis, and bronchitis
- COVID-19 symptoms and post-COVID issues
- Sore throat, tonsillitis, and ear infections
- Chest infections and persistent cough
- Mild asthma flare-ups
General Symptoms
- Fever in adults and children
- Headaches and migraine
- Urinary tract infections (UTIs) and urinary symptoms
- Nausea, vomiting, diarrhoea, and abdominal pain
Skin and Eyes
- Rashes, eczema, and mild allergic reactions
- Mild skin infections
- Conjunctivitis and mild eye irritation
Musculoskeletal
- Lower back pain, neck pain, and muscle strains
- Mild musculoskeletal injuries
One-Off Clinical Questions
- Questions about current treatment or ongoing medication
- Urgent clinical questions that do not constitute an emergency
Administrative and Preventive
- Medical certificates, when clinically indicated
- Short-term preventive advice
- Referral for blood tests, imaging, or specialist assessment, when needed
Not sure if your situation is suitable? Book a consultation and your doctor will clarify. If your situation requires in-person care, you will be clearly directed there.
Why Choose Our Care
Qualified doctors, registered with the Portuguese Medical Association. All doctors on our platform are registered with the Portuguese Medical Association and work to the same clinical standards as an in-person consultation.
Same-day access. No weeks of waiting for an appointment. Same-day availability for assessment when you really need it.
Complete privacy and security. Our platform is GDPR-compliant, fully encrypted, and built to ensure clinical confidentiality. Your health data remains protected.
Clear, actionable outcomes. You leave every consultation knowing exactly what's going on, what to do next, and when to seek further care, if needed.
Multilingual consultations available. We serve the international and expat community in Portugal. Consultations available in Portuguese, English, Spanish, Czech, and Romanian.
How It Works
- Book your consultation — choose a same-day or advance time slot
- Complete the health questionnaire — give your doctor the clinical context needed before the call
- Join your secure video consultation — the doctor assesses your symptoms and answers your questions
- Receive your clinical plan — follow-up instructions, referrals, or documentation, issued at the doctor's discretion
