Privacy Policy
Privacy Policy
Global Health
Effective Date: 28-01-2026
Global Health (“we,” “us,” “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal and health information in the context of our telemedicine services.
Data Controller
Global Health is the data controller for the personal data you provide when using our services.
Company Details:
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Global Health (trading name under Global Guest s.r.o.)
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Address: 6-9 Trinity Street, Dublin 2, Eircode D02EY47, Ireland
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Phone: +353 857658743
What Data We Collect
We collect the following types of data:
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Identity and Contact Data: name, date of birth, email, phone number, address.
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Health Data: medical history, symptoms, diagnosis, medications, test results, and prescriptions.
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Financial Data: payment details for consultation fees.
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Technical Data: IP address, device type, browser, and usage data on our website or platform.
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Communication Data: messages, calls, or video consultations with our clinicians.
Purpose and Legal Basis for Processing
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We process your personal and health data for the following purposes:
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Providing telemedicine consultations, prescriptions, and certificates.
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Administrative purposes: booking, billing, appointment management.
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Compliance with legal obligations under healthcare regulations and EU law.
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Quality assurance, clinical audits, and internal reporting.
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Communicating with you regarding your care via email, SMS, or WhatsApp (with your consent).
Legal Basis:
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GDPR Article 6(1)(a) – consent
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GDPR Article 9(2)(h) – medical care / public health
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GDPR Article 6(1)(c) – compliance with legal obligations
How We Share Your Data
Your data may be shared with:
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Healthcare professionals within Global Health networks..
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Third-party service providers assisting with telemedicine platform, hosting, IT support, billing, appointment management, laboratories, imaging diagnostics centres, pharmacies, partnered clinics and hospitals, law department.
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Regulatory authorities if required by law.
We do not sell your data to third parties.
International Data Transfers
Some of our services are delivered across EU member states. Your data may be processed outside your country of residence but within the EU/EEA, in compliance with GDPR.
Data Retention
We retain your data only for as long as necessary for:
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Providing medical care and follow-up.
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Legal, regulatory, and accounting requirements.
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Clinical audits and quality purposes.
Typically, medical records are kept for a minimum of 10 years, or as required by local law.
Your Rights
Under GDPR, you have the right to:
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Access your personal and health data.
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Rectify inaccurate or incomplete data.
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Request deletion of your data where legally permitted.
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Restrict or object to certain processing.
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Withdraw consent at any time.
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Lodge a complaint with a Data Protection Authority.
To exercise your rights, contact: globalhealth@myglobalhealth.online
Security Measures
We implement technical and organizational measures to protect your data from unauthorized access, loss, or alteration, including:
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Secure servers and encrypted communications (HTTPS, SSL/TLS).
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Access control and authentication for staff.
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Regular audits and staff training on data protection.
Cookies and Tracking
Our website uses cookies and similar technologies for:
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Functionality of the site.
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Analytics and service improvement.
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Marketing (only with your consent).
You can manage or disable cookies via your browser settings.
Changes to This Policy
We may update this Privacy Policy to reflect changes in law, technology, or our services. The latest version will always be posted on our website.
Contact Us
If you have questions about this Privacy Policy or your personal data, contact:
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Phone: +353 857658743
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Address: 6-9 Trinity Street, Dublin 2, Eircode D02EY47, Ireland