Privacy Policy

Effective Date: 01-12-2024

Introduction

Global Health is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data, as well as your rights under the General Data Protection Regulation (GDPR) and other applicable privacy laws. This policy applies to all users of our services, including patients who book medical consultations through our website.

Data Controller

Global Health is the data controller for the processing of your personal data. If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: globalhealth@myglobalhealth.online
Address: 6-9 Trinity Street, Dublin 2, Eircode D02EY47, Ireland

What Data We Collect

We collect the following categories of personal data:

1. Personal Identification Data:

Full name
Date of birth
Contact information (email, phone number, address)

2. Health Data (Special Categories of Data):

Medical history
Current symptoms or health concerns
Prescriptions and medical test results
Doctor’s notes and recommendations

3. Technical and Usage Data:

IP address
Device and browser type
Website usage data (cookies and analytics)

How We Use Your Data

We process your personal data for the following purposes:

1. Providing Healthcare Services:

Booking medical consultations
Conducting telemedicine appointments
Prescribing medications and medical exams
Communicating with you about your healthcare needs

2. Legal and Regulatory Compliance:

Complying with GDPR and healthcare-specific regulations
Maintaining accurate medical records
Reporting to public health authorities, where legally required

3. Improving Our Services:

Analyzing service usage to improve our offerings
Conducting research and development (with anonymized data, where applicable)

Legal Basis for Processing

Under GDPR, we rely on the following legal bases for processing your personal data:

Consent: For processing your health data, including during online consultations and for storing medical records.
Performance of a Contract: To provide you with the healthcare services you request.
Legal Obligation: To comply with applicable healthcare laws and regulations.
Legitimate Interest: To improve our services and maintain our business operations.

How We Protect Your Data

We implement strict technical and organizational measures to ensure the confidentiality, integrity, and availability of your personal data, including:

Data encryption during transmission and storage
Secure servers and databases
Regular security audits and assessments
Access controls to limit data access to authorized personnel only

Sharing Your Data

We may share your personal data with:

Healthcare Professionals: To provide medical consultations and issue prescriptions.
Regulatory Authorities: To comply with legal obligations, such as public health reporting.
Third-Party Service Providers: For technical support, payment processing, and IT infrastructure (all third parties are subject to strict confidentiality agreements).

Your data will not be sold or shared for marketing purposes without your explicit consent.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. For medical records, this retention period typically follows healthcare regulations in the countries where we operate (Ireland, Czech Republic, and Portugal).

Your Rights Under GDPR

You have the following rights regarding your personal data:

Right to Access: Request a copy of your personal data.
Right to Rectification: Correct any inaccurate or incomplete data.
Right to Erasure: Request deletion of your data (subject to legal obligations for retaining medical records).
Right to Restrict Processing: Limit how your data is used in certain circumstances.
Right to Data Portability: Receive your data in a structured, machine-readable format.
Right to Object: Withdraw consent or object to data processing based on legitimate interests.
Right to Lodge a Complaint: File a complaint with a supervisory authority if you believe your data is being misused.

To exercise your rights, please contact us at [Insert Contact Information].

Cross-Border Data Transfers

Global Health operates in Ireland, the Czech Republic, and Portugal. Any transfer of personal data outside the European Economic Area (EEA) will comply with GDPR requirements, including adequacy decisions or standard contractual clauses.

Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. For more information, refer to our [Cookie Policy].

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be published on our website, and we encourage you to review it regularly.

Email: globalhealth@myglobalhealth.online
Phone: +3530857658743
Address: 6-9 Trinity Street, Dublin 2, Eircode D02EY47, Ireland